Gutter clearance
Annual and scheduled gutter clearance for commercial properties and managed residential blocks, with detailed service reports sent directly to the customer via Big Change.
What this service covers
Blocked gutters don't announce themselves until the damage is done — overflowing water staining render, damp tracking into brickwork, and in winter, ice forming where water can't drain. Our gutter clearance service removes leaves, moss, silt and debris from gutters, downpipes and hoppers before they cause problems, on a scheduled or one-off basis. We work for property managers and building owners across residential blocks, commercial premises and industrial units, and because we photograph the gutters before and after, you get documented proof of the work for your maintenance records — not just an invoice and a promise.
When you'd use this service
- Annually for most buildings — or twice a year if trees overhang the roof or you've had overflow problems
- Following heavy storms, autumn leaf-fall, or visible signs of internal damp on upper-floor ceilings or walls
- Before winter, to prevent ice damming and frozen-pipe damage from blocked downpipes
How we deliver it
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Roof-level survey
We assess the gutter run using inspection cameras on extended poles. No scaffolding needed on most buildings to know what we're walking into.
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Clearance
Pole-mounted gutter vacuum from the ground for buildings up to four storeys; MEWPs for taller. Debris bagged and removed from site.
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Flush check
Every section flushed and confirmed running freely. Downpipes checked for blockages and cleared where needed.
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Service report
A detailed service report via Big Change — date-stamped, covering every section, with notes on any damage observed. Sent directly to the customer.
What we use to do the job
Most gutter clearance is carried out from ground level using high-reach vacuum systems — carbon-fibre poles with camera attachments that let us inspect and clear gutters up to several storeys without ladders or scaffolding. That means faster work, lower cost and no access disruption for the building. Where vacuum access isn't suitable, we work from towers or powered access platforms under our IPAF accreditation. Downpipes are checked for flow, blockages are cleared, and we photograph gutters before and after so you can see exactly what was removed and confirm the run is clear.
Our safety commitment
Ground-based vacuum clearance removes most of the risk from gutter work — no ladders, no roof access, no working at height for the majority of jobs. Where height access is unavoidable, operatives work from towers or IPAF-certified powered access platforms under site-specific risk assessments and method statements. All documentation is available to property managers on request, and our SafeContractor accreditation is audited annually.
Frequently asked questions
Annually for most buildings. Twice a year if there are trees overhanging the roof, if it's a high-rainfall location, or if you've had problems with overflow or seepage. Three- and four-storey blocks tend to be the most-forgotten — the gutters are out of sight and the problems show up as damp patches inside the building months after the cause. A schedule beats a crisis call every time.
Three things: a visual inspection, removal of debris by hand or via gutter-vacuum equipment depending on access, and a flush-and-check to confirm everything's running freely. A detailed service report via Big Change follows — date-stamped, covering every section, with notes on any damage observed. We'll flag any issues — broken brackets, sagging sections, missing leaf guards, downpipe blockages — and quote separately for repairs if you want them. Diagnosis is part of the standard service. Repair is a separate quote.
Almost always, yes. For buildings up to four storeys we use a gutter-vacuum system from the ground — pole-mounted, reaches roof level without anyone leaving the ground. For taller buildings we use MEWPs. Scaffolding is rare and only used when there's a substantial associated work programme that justifies it.
A detailed service report via Big Change, sent directly to you. Date-stamped, covering every section worked on, with notes on any damage or issues observed. Managing agents and FMs use these for their compliance files, for residents who want confirmation the work was done, and for their own quality records. No extra cost — it's part of the standard service.
We flag it the same day, with photos and a written note. We'll quote separately for the repair if it's something we can handle (bracket replacement, downpipe clearing, leaf guard installation). If it's outside our scope (roof tile damage, leadwork, structural movement), we'll point you toward a specialist and step aside. We don't push repairs you don't need.